Management Systems Coordinator

Job no: 498053 Work type: Non-Classified/Professional Location: Boise, ID Categories: Administration and Business Operations, Research, Entry-Level About Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol.
We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.
Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students.
Applications from individuals of all backgrounds and identities are welcomed.
Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.
boisestate.
edu/about/ Job Summary/Basic Function: The (MSC) will work as a part of Research Administration Systems and Analytics (RASA) to support Research Compliance, all Office of Sponsored Programs (OSP) functional areas, other Division of Research and Economic Development (DRED) offices, and the campus community.
The MSC’s primary focus will be to support internal systems.
They will work within RASA to help troubleshoot and resolve issues, as well as to test, implement, and document current and new functionality.
The MSC will help to analyze, visualize, and describe a variety of sponsored program-based data for use internally for the project lifecycle and externally for informational and official reporting to state and federal agencies as needed.
This position has the opportunity to be hybrid/remote.
Department Overview: Research Systems and Analytics (RASA) works as a team to deliver a wide variety of support services to Research Compliance, all Office of Sponsored Programs (OSP) functional areas, other Division of Research and Economic Development (DRED) offices, and the campus community.
We are seeking a Management Systems Coordinator (MSC) whose primary focus will be to support internal systems at Boise State University.
Level Scope: Entry-level professional with limited or no prior experience to contribute to a project or work team.
Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives.
Works on developmental assignments that are initially routine, requiring limited judgment and decision-making.
This level is typically focused on self-development.
Requires theoretical knowledge through specific education and training.
Essential Functions: 95% of Time the Management Systems Coordinator must: Runs and monitors daily processes; develops strategies and methods for automated system improvements.
Identifies test case criteria; reviews, analyzes, and documents test results and recommends changes to achieve desired results.
Conducts quarterly patch bundle testing as well as other necessary testing to maintain InfoEd data integrity.
Review application systems modules and documentation to ensure applications are properly developed and implemented into production according to department standards and customer requirements Responds to end-user inquiries by providing support and assistance in the definition and resolution of problems.
Can communicate with staff and team members to include them in the solution.
Monitors adherence to protocols and user manual instructions; trains users when new features are added.
Creates and designs queries of data, collaborates with other team members and users to identify problem areas, and be proactive in recommending solutions to problems.
Helps maintain the RASA and OSP Intranet page with current information and accurate documentation Researches new functionality within RASA and OSP to enhance current usage or improve on current processes Works with other OSP and DRED groups on special projects and maintains documentation Helps maintain and grant access to all Google documents and drives managed by RASA Maintains Department and Sponsor setup and monitors active and inactive users within OSP research systems Support diversity, equity, and inclusion in all of the above.
5% of Time the Management Systems Coordinator: Perform other duties as assigned Knowledge, Skills, Abilities: Ability to adapt to changing workplace technology Highly organized, able to work effectively across organizational boundaries Experience providing user-level support for an automated processing system and web-based applications Strong Customer Service Skills Highly motivated to continuously improve processes and look for ways to automate systems and reports Minimum Qualifications: Bachelor’s Degree or equivalent progressively responsible professional experience.
Preferred Qualifications: Experience working in or around research administration systems.
Experience with federal research regulations and best practices.
Experience with InfoEd or other research compliance software.
Experience with InfoEd or other project development and tracking software.
Experience with creating high-quality reports using querying tools Previous work in ERP systems and managing multiple projects and systems simultaneously Previous work documenting complex processes Knowledge of SQL Salary and Benefits: $50,000 - $53,539.
20 depending on experience.
Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being.
Our program provides flexibility so you can choose the benefits that are right for you and your family.
Learn more about our benefit options at https://www.
boisestate.
edu/hrs/benefits/.
Required Application Materials: To apply, please submit the below by the application close date.
1) Cover Letter indicating interest and qualifications for the role 2) Resume 3) Three Professional References Advertised: December 12, 2023 Mountain Standard Time Applications close: January 5, 2024 11:55 PM Mountain Standard Time