Description:
Customer Service Representatives interact with our customers from the time they pull in the carwash until they leave in a shiny, clean car.
You will work under site leadership to learn and maintain an excellence-focused team; uphold The Metro Express Car Wash Core Values for customer service and operational excellence.
Greets and assists customers through the car wash process with a smile and focused attention
Informs customers about promotions, sales, and memberships according to training standards
Guides customers through the entrance of the car wash
Promotes a safety conscious culture and safe working environment
Ensures customer satisfaction and loyalty
Participates in facility, equipment, and property maintenance
Goes above and beyond to help customers, colleagues, and live by the Core Values
Requirements:
At Metro Express Car Wash, our core values that we live and operate by are Passion for Service, Ownership, and Grit.
Our employees upholding these core values are crucial to our company's culture, and are what makes our company stand out and shine.
Integrity and passion for customer service
Excellent problem solving and conflict resolution skills
Availability to work flexible schedules, including evenings and week-ends
Ability to work outdoors in varying temperatures and weather conditions
Ability to stand for long periods of time during your shift
Willingness to contribute to a safe work environment
Previous retail sales experience a plus
Applicants must be over 18 to apply.
We do hire for full time positions.
Weekends and schedule flexibility is expected.
Travel is not expected for this position.
Benefits included with full time employment include:
Medical Insurance
Dental & Vision Insurance
Short-term & Long-term Disability
401(k) Plan
Tuition Reimbursement
Paid Time Off
Free Weekly Car Wash
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